Education

 Cumberland University, Lebanon, TN. Expected Graduation: 2027

 Master of Science in IT Management

 Texas Tech University, Lubbock, TX May 2024

 Bachelor of Science in International Economics, Concentration in Political Science

 Austin Community College, Austin, TX

 Associate of Arts in World Language: Japanese

Experience

GTN Technical Staffing - NTT Data for Vanderbilt University, Nashville, TN June 2025-

Consultant - VUMC IT Field Technician

•IT Consulting for Vanderbilt University Medical Center

•Installation of new devices, reclamation of old devices. Servicing devices such as workstations (administrative and clinical), printers, workstations on wheels, etc.

•Utilization of Pegasus, Flexera, and Bomgar to identify and verify device IDs and associated metadata within a large-scale enterprise infrastructure.

Varsity eSports and STEM League (VESL), North Carolina Mar 2024 – Jul 2024

 Coach

• Teaching the fundamentals of teamwork and cooperation through eSports to high school students (remotely) in North Carolina

• Strategy, in-depth analysis, education, schedule management, and tournament management

Texas Tech University IT Help Central, Lubbock, TX Oct 2023 – May 2024

 Student Tech I, Desktop and On-site Services

• Providing desktop and on-site IT support for Texas Tech staff

• Hardware support (HDD degaussing, internal replacements, etc.) and software support (Adobe, Windows, MacOS, Office, etc.); re-imaging PCs and laptops, various other administrative (active directory, VPN management, group policies, etc.) and PC security/health support

• Extensive use and knowledge of ServiceNow

Relevant Coursework

Principles and Theory of Leadership

IT Law, Standards, and Compliance

Information Technology Field Experience

International Organization

Calculus I

Managerial Economics

Campus Involvement

Cumberland Esports, Coaching, Valorant (game) 2024-

Texas Tech Esports, Team Manager/Coach/Player, Valorant (game) 2021 – 2023

 Genki (Japanese Language and Culture) Club, Member 2020 – 2021

Other Experience and Software Knowledge

 Intermediate coding experience in R

 Beginner coding experience in Python

 N4 level proficiency in Japanese

 Fluency in Office Suite, Premiere Pro, Lightroom